Terms and conditions

1. Introduction

Welcome to Answering AI, a service provided by Neural Media Inc ("Neural Media," "we," or "us"). These terms and conditions ("Terms") govern your use of the Answering AI service ("Service"), including any related software and documentation.

2. Service Description

Answering AI is an AI-powered phone answering service offered as Software-as-a-Service (SaaS). It provides an automated phone agent that handles calls, responds to inquiries, and performs various tasks based on its training.

3. Free Trial

We offer a 7-day free trial of the Service, which allows you to experience its features and functionalities. By starting the free trial, you agree to these Terms and understand that certain limitations may apply during the trial period.

4. Use of the Service

4.1 Content of the Bot: The content generated by the AI phone agent is based on its training and may not always be accurate or complete. We do not guarantee the correctness, reliability, or suitability of the responses provided by the AI.

4.2 Limitations of Responsibility: You acknowledge that the use of AI technology, including the Service, has inherent limitations. Neural Media and Answering AI shall not be held responsible for any errors, omissions, or damages resulting from the use of the Service or reliance on the information provided by the AI phone agent.

5. Limitation of Liability

Neural Media Inc and Answering AI shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the use of the Service. This limitation of liability applies regardless of the cause of action, whether in contract, tort, or otherwise.

6. Payment and Subscription

6.1 All payments for the Service are processed through Paddle. By subscribing to the Service, you agree to comply with Paddle's terms and conditions.

6.2 Subscription fees and billing cycles are outlined on the Answering AI website and may be subject to change. By continuing to use the Service, you agree to pay the applicable fees based on your chosen subscription plan.

7. Intellectual Property

All intellectual property rights related to Answering AI, including but not limited to software, algorithms, documentation, and trademarks, are the property of Neural Media Inc. No license or right to use any intellectual property is granted under these Terms, except for the limited right to access and use the Service as specified herein.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the state and federal courts located in Delaware.

9. Contact Information

If you have any questions or concerns regarding these Terms or the Service, please contact us at:

Neural Media Inc
9450 Southwest Gemini Drive, PMB 89255
Beaverton, OR 97008

Last Updated: 22nd June 2023